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Frequently Asked Question

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  • About the Service
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  • Security - Cloud
What is CADashboard?
A simple, secure and fast Cloud Platform for Professionals (CA/CS/Lawyers) and their SMEs(Small & Medium Enterprises) clients can manage communication effectively. Using this platform, Professionals can assist their clients by engaging and collaborating. Using CADashboard you can get rid of searching through emails and files for your critical documents/transactions. No need to remember compliance dates and events. CADashboard manages this all. It’s one stop solution for Professionals to track the progress of different compliance activities for their clients. For SME Clients it’s very easy to use platform to make secure communication with Professionals and their staff. As a business owner it helps in tracking all business related communications along with add on features like invoicing & expense management from anywhere. CADashboard slashes the time you spend on routine and mundane activities and serve more clients in same setup Less Time, More Business and Increasing Revenue
Why should I use CADashboard?
Professionals (CA/CS/Lawyers) and their SME clients and their clients spent a lot of time understanding exact compliance status. You also have to do a lot of follow-up to get/provide compliance related data. As Professionals/business owners, why should you spend your time on follow ups? You want to focus your time and energy on business strategy and goals. CADashboard will help reduce the follow-up tasks thereby you will save valuable time of your day, reduce operating costs, and gain peace of mind
How will I obtain access to my cadashboard account?
Once you register to CADashboard.com, you will receive an activation mail from admin@cadashboard.com for account activation. Once you activate your account, cadashboard is accessible to you from computer/ laptop/ tabs/ mobiles.
Who owns my data?
Your are sole owner of your uploaded data. You own your data files and you are able to download them back to your local computer if you decide to discontinue the service.
Can other people access my data?
No one can have access to your data without your permission. CADashboard team goes to extraordinary lengths when it comes to your data security. CADashboard.com offers greater security than many companies would have if the software and hardware were located in-house. Security measures are taken to make sure that your information is protected. Each company’s data is password-protected. You create your own passwords, so no one (not even the CADashboard team) can see or have access to your password. As your data travels over the Internet, it is protected by a technology called Secure Sockets Layer (SSL) encryption. SSL ensures that your data makes it to your location before it can be decoded. For added security, your company needs to make sure your browser supports 128-bit encryption. This level of encryption is the highest currently supported by consumer Web browsers. Be sure you are also using the latest version of your Web browser, as enhancements have probably been made since you last upgraded. (Security.)
I am putting critical data on your site. How do you make sure that the data is safe & secure?
Right now if you are like most of others, your data/records are in an unlocked file cabinet or worse, sitting on someone’s desk. You share your data on public email sites. Compare this with CADashboard.com security. • CADashboard uses state of art cloud network for storage of data. • The cloud service provider’s server are located in data centres, which have stringent security & access measures built in for SaaS type of applications. • Your data is very much secure. • The CADashboard application is SSL secured (256 bits encryption) – SSL is protocol used for encrypting information over the Internet. • Your data security is of prime importance to us. We take data privacy very seriously. You can be assured that you and only you are privy to your most important data.
How will you protect our confidentiality or data? Especially if you have multiple Business using the product. You may sell the information to other Business?
  • Every customer is important to us. As a policy, we never share customer or its information with any other members. It is our promise that your data will NEVER be shared/sold to anyone (except when required for regulatory purpose).
  • We have defined information security policy and confidentiality of data is one of critical aspects.
You are hosting on cloud. What if the service is not available because of issues from cloud provider?
We have taken service from best cloud provider with ‘100% NETWORK & SERVER UPTIME GUARANTEE’. The service provider had back up servers available in case the main servers are not available for some reasons.
Does ‘Free’ really means Free?
Absolutely. If we say that particular service is free, it is free for the time period defined on website or period for which it is available on website, whichever is earlier.
How long does it take to fix a problem?
Our technical team in constantly checking the site to have it problem free. But in case you find problem with the site, our dedicated team will start work on the problem and put all effort to fix the problem at the earliest. We will keep you posted on progress.
Who can help me out?
Our Support team is available at your service from 9 AM to 8 PM. Feel free to contact us if you have any doubt or queries. They can help you out with almost all the question.
If I want to evaluate CADashboard before buying into it, what are my options?
Our philosophy is that when users don’t find the product fit for their purpose then they should not buy or pay for it. CADashboard gives you option to evaluate CADashboard before making decision and you don’t need to pay or provide any credit card details to sign-up for free trial, which is one click process. Click Register to try our product.
Is there any training required to use CADashboard?
The CADashboard platform has been developed considering ease of use and almost no training requirements for the end user. However, in order to help in understanding how to use the various functionality, we have created help videos for important functionality as listed below. Please feel free to go through the same. In case of any questions, please feel free to contact our support team and they will help you for sure.
What are the Terms & Conditions for using CADashboard?
The Terms & Conditions for using CADashboard is available in Terms of Service link at the bottom of most of the website pages.
Is My Credit/Debit Card Data Safe?
Yes. Your Credit/Debit Card information is safe with us. We do NOT store your payment information other than what is shared with us.
How many times can I use the CADashboard?
As long as your "Plan" is valid, you can use the tool as many times as you would like.
Who Do I Contact If I Have Technical Question or Problem?
Please contact support@cadashboard.com
Who Do I Contact If I Have Non-Technical Question or Problem?
Please contact support@cadashboard.com
I Have Paid Subscription Amount but Never Received Activation Link Through an Email. Please Help.
a) Please check your SPAM folder. b) If that doesn't work, please send your Name, email id, date when a purchase was made and type of card and last 4 digits of the card to support@cadashboard.com. We will respond to you within 24 hours.
Can I Share my login ID With Others?
We do not recommend you ro share your login ID with others as they can login with your credentials and make what ever updates they want to make. As you have critical information of customers on the site, you should not share your login details with others. Will you share your bank login details with others? No... Treat customer and your firms information as critical as your bank information.
Where are you located??
Orgpro Softwares Private Limited
Off 306 - 308, 310. SNo 572/C,
Crystal Corporate, Bibwewadi,
Pune - 411037.
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  • General Inquiries: admin@cadashboard.com
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  • Support Number (Mobile): +91 88 05 008574
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  • Note : The support team is available weekdays,
    10 AM to 7 PM, IST.

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